Star Turtle Studio ("we," "us," or "our") operates the website starturtlestudio.com. This Privacy Policy explains what information we collect, how we use it, and your choices regarding your data.
Information We Collect
Information You Provide
When you place an order, we collect:
- Your name and email address
- Shipping address (US addresses only)
- Payment information (processed securely by Stripe — we never see or store your full card number)
- Any special requests you include for your reading (optional)
Information Collected Automatically
When you visit our site, we automatically collect:
- Basic analytics data through Google Analytics (pages visited, time on site, general location, device type)
- Cookies set by Google Analytics to distinguish unique visitors
How We Use Your Information
- To fulfill your order — We use your shipping address and any special requests to prepare and ship your tarot reading.
- To communicate with you — We may email you about your order status or respond to questions you send us.
- To improve our site — We use analytics data to understand how visitors interact with our site so we can make it better.
How We Share Your Information
We do not sell your personal information. We share data only with:
- Stripe — Our payment processor. They handle your payment securely under their own privacy policy.
- Google Analytics — For anonymous site usage analytics, governed by Google's privacy policy.
- Shipping carriers — USPS or similar, only your name and shipping address to deliver your order.
Cookies
Our site uses cookies from Google Analytics to understand site traffic. These cookies do not identify you personally. You can disable cookies in your browser settings, though some site features may not work as expected.
Data Retention
We retain order information (name, address, special requests) for as long as needed to fulfill your order and handle any follow-up questions or disputes, typically no longer than 12 months. Analytics data is retained according to Google Analytics' default settings.
Your Rights
You may:
- Request a copy of the personal data we hold about you
- Ask us to delete your personal data
- Opt out of Google Analytics by using the Google Analytics Opt-out Browser Add-on
To exercise any of these rights, email us at hello@starturtlestudio.com.
Children's Privacy
Our site is not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will delete it.
Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of the site after changes constitutes acceptance.
Contact Us
Questions about this policy? Email us at hello@starturtlestudio.com.